Refund policy
We want every customer to be satisfied with their purchase.
Return Eligibility
Items may be returned within 30 days of delivery.
To qualify for a return:
- The item must be unused.
- The item must be in its original condition.
- Original packaging must be included.
- Proof of purchase is required.
Non-Returnable Items
We cannot accept returns for:
- Products damaged through misuse.
- Products modified after delivery.
- Clearance or final-sale products.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping Costs
If a product arrives damaged, defective, or incorrect, we will cover return shipping costs.
For all other returns, customers are responsible for return shipping expenses.
Contact
07966 263260